If you are not satisfied with your purchase, you may request a return. Please contact us before sending any product back so we can provide you with a return authorization and shipping instructions.
Conditions
To be eligible for a return, the following conditions must be met:
- The product must be in its original, like-new condition.
- The product must be free of any physical damage, scratches, or signs of misuse.
- No software modifications, custom installations, or alterations have been made to the device.
- All original accessories, cables, documentation, and packaging must be included.
Products that do not meet these conditions may be refused or subject to a restocking fee.
Return Shipping
Return shipping costs are the responsibility of the buyer. We recommend using a trackable and insured shipping method, as we cannot be held responsible for items lost or damaged during return transit.
How to Initiate a Return
- Contact us via our Contact page to request a return authorization.
- Once approved, you will receive return instructions and a shipping address.
- Ship the product back in its original packaging, securely packed.
- Upon receipt and inspection of the returned item, we will process your refund.
Refunds
Refunds will be issued to the original payment method after the returned product has been received and inspected. Please allow a reasonable processing time for the refund to appear on your account.
Defective or Damaged Products
If you receive a product that is defective or was damaged during shipping, please contact us immediately with photos and a description of the issue. We will work with you to find a solution as quickly as possible.
Questions?
For any questions regarding returns, please reach out via our Contact page.