1. General / Scope
1.1 These General Terms and Conditions (“Terms”) apply to all orders placed through the online store at store.rebotnix.com (“Store”) operated by:
REBOTNIX GmbH Am Brambusch 22 44536 Lünen Germany
Managing Director: Gerd Hilgemann Commercial Register: Amtsgericht Dortmund, HRB 21976 VAT ID: DE [XXXXXXXXX] Email: abuse@rebotnix.com
1.2 These Terms apply exclusively. Any conflicting, deviating, or supplementary terms and conditions of the customer shall not become part of the contract, even if REBOTNIX does not expressly object to them.
1.3 Our Store is directed exclusively at businesses (Unternehmer) within the meaning of § 14 BGB (German Civil Code). By placing an order, the customer confirms that they are acting in the exercise of their commercial or independent professional activity.
1.4 These Terms apply in their respective current version as a framework agreement for all future contracts with the same customer, without REBOTNIX having to refer to them again in each individual case.
2. Contract Formation
2.1 The product presentations in our Store do not constitute binding offers but rather an invitation to submit an order (invitatio ad offerendum).
2.2 By completing the checkout process and clicking the order button, the customer submits a binding offer to purchase the selected products.
2.3 REBOTNIX may accept the offer within five (5) business days by sending an order confirmation or by dispatching the goods. The automated order receipt confirmation does not constitute acceptance of the offer.
2.4 If REBOTNIX does not accept the offer within the period specified in Section 2.3, the offer shall be deemed rejected.
3. Prices & Payment
3.1 All prices listed in the Store are net prices in Euros (EUR), exclusive of the applicable statutory value-added tax (VAT), which will be shown separately at checkout.
3.2 Shipping costs are not included in the product prices and will be calculated and displayed during the checkout process prior to order completion.
3.3 Payment is due upon order placement. REBOTNIX reserves the right to offer specific payment methods at its discretion and to revoke the availability of certain payment methods.
3.4 The customer shall only be entitled to set-off rights if their counterclaims have been finally established by a court, are undisputed, or have been acknowledged by REBOTNIX. The customer may only exercise a right of retention if their counterclaim arises from the same contractual relationship.
4. Delivery & Shipping
4.1 All orders are shipped from Lünen, Germany. REBOTNIX ships worldwide via established carriers.
4.2 Delivery times are non-binding estimates. Some products may be built to order and require additional processing time.
4.3 Unless otherwise agreed, delivery shall be EXW (Ex Works, Incoterms 2020) Lünen, Germany. The risk of accidental loss and accidental deterioration of the goods shall pass to the customer upon handover of the goods to the carrier.
4.4 For deliveries outside the European Union, import duties, taxes, and customs fees may apply. These are the sole responsibility of the customer.
4.5 Partial deliveries are permitted where reasonable for the customer.
4.6 REBOTNIX shall not be liable for delays in delivery caused by force majeure or other events beyond its reasonable control (e.g. supply chain disruptions, natural disasters, pandemics, government actions). REBOTNIX will inform the customer of such delays without undue delay. If the delay persists for more than eight (8) weeks, either party may withdraw from the affected part of the contract.
5. Retention of Title
5.1 All delivered goods remain the sole property of REBOTNIX until full payment of the purchase price and all other claims arising from the business relationship with the customer (retention of title, Eigentumsvorbehalt).
5.2 The customer shall treat the goods with care for the duration of the retention of title and shall adequately insure them at their own expense against fire, water, and theft at their replacement value.
5.3 In the event of seizure or other interventions by third parties, the customer must notify REBOTNIX immediately in writing.
5.4 The customer is entitled to resell the goods in the ordinary course of business. The customer hereby assigns to REBOTNIX all claims against third parties arising from such resale. REBOTNIX accepts this assignment. After the assignment, the customer is authorized to collect the claims. REBOTNIX reserves the right to revoke this authorization if the customer fails to properly meet their payment obligations.
6. Warranty
6.1 The statutory warranty provisions for commercial transactions (Gewährleistung) under German law apply, subject to the following modifications.
6.2 The customer shall inspect the goods immediately upon receipt and report any visible defects to REBOTNIX in writing without undue delay, but no later than five (5) business days after delivery. Hidden defects must be reported in writing without undue delay after discovery. Failure to provide timely notice shall result in the loss of warranty claims.
6.3 In the event of a justified defect claim, REBOTNIX shall, at its sole discretion, either repair or replace the defective product (supplementary performance). If supplementary performance fails after two attempts, the customer may reduce the purchase price or withdraw from the contract.
6.4 The warranty period for defects is twelve (12) months from delivery. This does not apply to claims for damages arising from injury to life, body, or health, or from intentional or grossly negligent breaches of duty by REBOTNIX.
6.5 Warranty claims are excluded if the customer or any unauthorized third party has modified, altered, improperly used, or tampered with the product, including but not limited to hardware modifications and unauthorized software installations.
7. Limitation of Liability
7.1 REBOTNIX shall be liable without limitation for damages arising from injury to life, body, or health caused by negligent or intentional breach of duty by REBOTNIX, its legal representatives, or its vicarious agents.
7.2 REBOTNIX shall also be liable without limitation for damages caused by intentional or grossly negligent conduct.
7.3 In the case of a slightly negligent breach of a material contractual obligation (Kardinalpflicht), REBOTNIX’s liability shall be limited to the foreseeable, contract-typical damages. Material contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose compliance the customer may regularly rely.
7.4 Liability for indirect damages, consequential damages, loss of profit, or loss of data is excluded to the extent permitted by law.
7.5 REBOTNIX’s total liability per contractual claim shall in no event exceed the total net value of the respective order.
7.6 The above limitations of liability also apply in favor of REBOTNIX’s legal representatives, employees, and vicarious agents.
7.7 Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.
8. Software & Intellectual Property
8.1 All products delivered pre-flashed with software are provided with a non-exclusive, non-transferable right of use for the software included. The scope of any software license shall be governed by the respective software license terms provided with the product.
8.2 The customer shall not reverse engineer, decompile, or disassemble any proprietary software included with the products, except to the extent expressly permitted by mandatory applicable law.
8.3 All intellectual property rights, including patents, trademarks, copyrights, and trade secrets related to REBOTNIX products, remain the exclusive property of REBOTNIX or its licensors.
9. Data Protection
9.1 REBOTNIX processes personal data in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
9.2 Details on the collection, processing, and use of personal data can be found in our Privacy Policy.
10. Export Control & Compliance
10.1 The customer acknowledges that products purchased from REBOTNIX may be subject to export control regulations, including but not limited to the regulations of the European Union and the Federal Republic of Germany.
10.2 The customer shall be solely responsible for compliance with all applicable export control laws and regulations when exporting, re-exporting, or transferring REBOTNIX products.
10.3 The customer shall not, directly or indirectly, export, re-export, or transfer any products to any country, entity, or individual subject to applicable trade sanctions or embargoes.
11. Confidentiality
11.1 Each party agrees to keep confidential all non-public technical, commercial, and business information received from the other party in connection with the business relationship and to use such information only for the purposes of the contractual relationship.
11.2 This obligation shall not apply to information that is publicly available, was already known to the receiving party, or must be disclosed due to legal or regulatory obligations.
12. Applicable Law & Jurisdiction
12.1 These Terms and all contracts concluded on the basis of these Terms shall be governed exclusively by the laws of the Federal Republic of Germany, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
12.2 The exclusive place of jurisdiction for all disputes arising from or in connection with contracts under these Terms shall be Dortmund, Germany, provided that the customer is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law.
13. Severability
13.1 Should any provision of these Terms be or become invalid, illegal, or unenforceable, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely reflects the economic intent of the original provision.
14. Amendments
14.1 REBOTNIX reserves the right to amend these Terms at any time. The amended Terms will be published on the Store. For ongoing business relationships, changes will be communicated to the customer in writing. If the customer does not object within fourteen (14) days of receipt, the amended Terms shall be deemed accepted.